Stone Master - Support

Welcome to Stone Master Support! We're here to help you with any questions or issues you may have.

Contact Us

Email: geogurugeo@qq.com

Response Time: We typically respond within 24-48 hours.

Frequently Asked Questions

Q: How do I identify a rock?

A: Simply take a photo of the rock using our app, and our AI will analyze it and provide detailed information about the rock type, composition, and characteristics.

Q: What information does the app provide?

A: Our app provides comprehensive geological analysis including rock identification, mineral composition, grain size, texture, hardness estimation, weathering assessment, color analysis, and geological context.

Q: How do I save my analysis report?

A: After analyzing a rock, you can save the certificate by long-pressing the image or using the save button in the preview modal.

Q: Can I share my analysis reports?

A: Yes! You can share your analysis reports directly from the app to other apps or save them to your photo library.

Q: What should I do if the app crashes?

A: Please try restarting the app. If the issue persists, please contact us with details about what you were doing when the crash occurred.

Q: How do I cancel my subscription?

A: You can manage or cancel your subscription through your Apple ID settings on your device.

Feedback

We value your feedback! If you have suggestions for improving Stone Master or encounter any bugs, please let us know. Your input helps us make the app better for everyone.

Privacy Policy

For information about how we handle your data, please visit our Privacy Policy page.


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